AGA S.R.L.S. ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application (MYSINAPSE) and services.
1. Information We Collect
We collect information that you provide directly to us when you use our Platform:
- Account Information: Name, email address, credentials.
- Payment Information: Processed securely by our authorized payment gateways (e.g., Stripe). We do not store sensitive payment card details on our servers.
- Uploaded Media: Images, videos, and audio files submitted to generate multimedia content.
- Usage Data: Technical logs, IP addresses, and interaction metrics.
2. Biometric Data and Facial Processing
To provide features such as "Face Swap" and "Character Training," our systems and our third-party AI partners may temporarily process facial geometry and facial landmarks extracted from the images or videos you upload.
- Purpose: Strictly processed to apply the requested visual effects.
- No Sale: We do not sell, lease, or trade your facial or biometric data.
- Retention: Real-time face-swap data is kept only as long as necessary to generate the requested output and is then permanently deleted.
3. Data Retention and Security
We implement industry-standard technical and organizational security measures to protect your personal data. You may request deletion of your account and associated media at any time through your dashboard.
4. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Legal Entity: AGA S.R.L.S.
- Brand: MYSINAPSE
- Registration Number: IT02657400392
- Address: via Salvador Allende 30E, Alfonsine, RA 48011, IT
- Email: info@mysinapse.com